Users' rights during international roaming
The service provider must not activate international roaming automatically without the users' permission
The service provider must inform the user about the service once he/she activates international roaming via text messages , including:
- Calls and SMS fees
- internet using fees
- The service provider contacts
- Use restrictions
- Offers and how to subscribe
Credit limit during international roaming
Some of telecom services are subjected to the credit limit during international roaming
Subjected to the credit limit:
Not Subjected to the credit limit:
- internet using fees
Not Subjected to the credit limit:
- Calls fees
- SMS fees
Data usage instructions during international roaming
To avoid excessive data consumption during international roaming make sure to:
- Disable automatic updates
- Disable the feature of automatic download for media in certain applications
- Use WIFI to download large documents if available