Spam Reports

Complaint: The existence of a dispute or dispute between the beneficiary and the service provider about one of the telecommunications services licensed by CST and requires the beneficiary to address the service provider first through the channels available by the service provider. If the terms of escalation apply (you can return to the service of escalation of communications complaints), then the beneficiary can escalate the complaint to CST. Report: Notifying CST of monitoring unwanted calls or text messages issued by a local number and in violation of the communications system, which falls within the jurisdiction of the CST and may affect the rest of the beneficiaries.

You can communicate through the following channels: • Call center of the Communications Space and Technology Commission by calling (19966) • CST Social Media (CST_KSA) (CSTwithU)

Service providers provide a service that enables subscribers to stop to receive text messages or multimedia messages from some or all electronic addresses, and codes have been allocated to stop messages that have been attached to the guide.

Advertising messages contain the name of the sender (Tag Name) followed by - (AD) after the name of the sending party to indicate the nature of its advertising content, such as (XXXX-AD) while the source of most fraudulent messages is from unknown numbers

Reports of fraud and fraud crimes fall outside the jurisdiction of the Authority, and the beneficiary can go to one of the following options to submit the report: The report was submitted to the General Security, represented by the Regions Police, or through Kollona Amn application Sending the text message, whoever the service provider belongs to, to the number (330330), noting that the service is free for all customers of mobile telecommunications service providers.

Spam Reports service targets individuals only.